Warehouse Drain Repairs – Commercial Drainage Case Study

We do a lot of commercial work alongside our residential jobs and these can be in a wide range of property types. On this occasion we were asked to provide a quote to work on and repair the drains in a warehouse. There was an added level to this job because we were asked to quote with an existing quote and survey from another company in place. The client felt the initial survey was not completed to the right standard and the quote was too high. While we are certainly not in the business of counter quoting the client had serious concerns about the previous quote and was very open about it.

The initial report showed there was 150 meters of lining which comprised of 4 and 6 inch pipework. The drains needed cleaning and there were 6 sectional point repairs needed. Using this we put in our quote which was certainly not the cheapest but we pride ourselves on the quality of our work and the turn around. We were awarded the job based on our predicted times, our reputation and our approach to the job.

The job itself went very well however we did encounter one issue. The original report his mis-calculated the length of the drains so the liners were longer than estimated. This could have caused the cost to go up and the time needed but in consultation with the client we were able to adjust other areas and complete the job on time and on budget.

What the Client Said about The Drain Guys

How did you find the service and work overall?

I found Gavin to be very friendly and approachable. He talked me through every step of the process in a jargon free manner so I knew exactly what (and when) was going to be happening throughout the project. The work was carried out with the advised timelines and there were no issues at all during the job. The quote process from getting a quote, through to the completion of the works was very easy and efficient. I was very happy leaving everything in their hands to manage in the knowledge that I was receiving an efficient service.

How did we perform in terms of disruption to your business etc?

The team were tidy and caused no interference at all with the other projects be carried out on site.

Were there any specific issues or challenges around this job?

Whilst there were a few little variations during the work (as with any job), Gavin was able to problem solve these quickly and efficiently.

Would you be happy to recommend The Drain Guys for other Worthing or Sussex businesses?


Why CCTV is not just for watching people!

CCTV drain image of football

CCTV is what you use to make sure people are not up to mischief, or to warn off burglars right? Well it may be well be used for these reasons, but it is an incredibly useful tool in lots of other areas too, including drain surveys and maintenance.

Why use CCTV in your drains?

We use CCTV across commercial and domestic properties. It can be very insightful if you are buying a new property and want to be fully informed on the state of the drain system before you are hit with unexpected problems or expense.

Or it may be that your home or business has experienced a reoccurring problem or

a blockage that is not straightforward and couldn’t be easily identified. It pays to have the right equipment for a thorough investigation and CCTV allows for a full survey and a comprehensive view of the situation.

How does a CCTV drain survey work?

It involves a small camera on flexible cable which can get into very small drains. This allows engineers to see high-quality live images making it much easier to identify problems that might otherwise be hidden away and only guessed at, or temporarily solved only to come back soon after.  You can see structural faults – such as fractures or different levels of collapse, pests, or more usual and awkward issues; in fact they can pretty much reveal anything.

What are the advantages?

CCTV drain surveys offer many advantages through their fast, accurate and reliable assessments. The cameras can reduce the need to dig up or manually enter the drains and so minimise disruption for everyone. They can make drains easier to maintain so problems don’t build up. Generally they provide an incredibly effective solution.

The Drain Guys have been working with CCTV technology for a number of years and are well experienced in using it to expose a wide range of issues. If you have an issue or think your property could benefit from a detailed survey then get in contact.

New, and Very Useful, Equipment!

New, and Very Useful, Equipment! 1

While you might assume that unblocking drains was something you use the same equipment for each time that truth is each drain is different. In fact, each situation is different, sometimes we need to use CCTV to find out what the problem is, sometimes we use rods and other times we use a jet system. There are so many variables and the technology behind drain unblocking is always moving forward to give us more tools for more jobs.


We take investment in our equipment very seriously, after all, you wouldn’t want us to arrive at your home to unblock a drain with equipment from the 90s that is far more likely to go wrong or even damage your drains. There is certainly a cost to getting new “kit” but we feel it is well worth it and it makes our service better which is what we are all about!

Picote Super Midi

This month we have a new toy and it’s called the Picote Super Midi. This machine is designed to deliver fast and efficient drain cleaning. It is able to tackle soft blockages, scale problems and calcium build-up and more. What we think it really good is that the Super Midi can even tackle tree roots and concrete deposits. Tree roots can be a very serious problem when it comes to drains and sadly quite a common one. Being able to tackle them faster and more efficiently now is a really exciting development for us. But that’s not all, the Super Midi can also help with failed drain liners and imperfections in the pipe itself which are also things we come across a lot.

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If you have a blocked drain in Hove, Worthing, Storrington, Chichester, Horsham or anywhere in Sussex then get in touch! You may not need the Super Midi but if you do have any of these more serious problems we have the best tool to deal with it quickly and safely!

Case Study – Blocked and Slow Draining Urinals

Among a great deal of residential drain unblocking work we do we also have a lot of larger commercial customers too. We work in Schools, Care home, Offices, Universities and other large public buildings so we come across a lot of different jobs.

commercial blocked urinals

The Problem

We wee recently called to a commercial customer’s building where 2 out of 3 urinals kept blocking and failing to drain properly. This was naturally a big problem and not pleasant for visitors and employees either. After some investigation we discovered the reason for the issue. It was simply that each urinal had its own mini cistern and the exiting water pressure to the room just wasn’t enough to fill each one evenly. The result? well the first one would get plenty of water and the other two didn’t get enough.

The Solution

The solution was simple. We decided to install one larger cistern that could fill properly with the existing water pressure and would deliver an even flush across all three as a result. Once installed it worked perfectly first time and the customer was very pleased. The job involved removing the old cisterns, installing the new one and, of course, cleaning and repairing the walls that were left behind the old cisterns.

single cistern repair commercial urinals

If you need any help with commercial drain unblocking, commercial plumbing or anything related to drainage at all then get in touch today and we can organise a site visit to get the job done.

Commercial Drainage – Platinum Catch Pit

Platinum drain clearing

We work on a lot of commercial projects from drain clearance on new housing developments to hospitals, schools and more but recently our team found themselves working with a drainage system filled with…well filled with platinum!

Precious Metal

It is certainly not everyday we find ourselves working with such a valuable material. We certainly see a lot of things in drains but precious metals are not one of the most common ones. This particular job was for a large industrial plant where they work with platinum. Of course as the products are worked on small amounts of the material are washed off and find their way into the catch pit. If the factory worked on things made of a less valuable material there may not have been a need for us but in this case clearing this catch pit is actually worth more than its weight in gold.

catch pit

How It All Works

For obvious reasons we cannot mention any locations or even exact processes or products but the general direction of the work was very interesting. Our job was to clean all the chemical drain runs around and feeding into the catch pit and make sure everything ended up where it was meant to be. We were also asked to carry out a CCTV survey to make sure the condition of the drains were as they should be. A leak from a drain here could be very costly indeed!

The next step was to then extract all the contents of the pit. This is then taken away and processed. All of that “waste” contains a substantial amount of platinum and could well be the most valuable drainage waste around!

commercial drain clearing

Commercial Work

Commercial contract work is always interesting. The types of job are enormous and our team have worked on most of them. We take a lot of pride in being asked to work on something where security and professional practice are top priorities and we love to do a good job.

If you are looking for a contractor for any kind of commercial drainage work then get in touch today. Our professional team are able to work in a huge range of commercial environments from facilities management projects to large scale commercial drainage situations like this one.

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